Privacy Policy

Nala Demolition

Effective Date: October 7, 2026


Nala Demolition ("Nala Demolition," "we," "us," or "our") is a demolition and disposal company based in Hamilton, Ontario, providing residential and commercial demolition services in Hamilton and the surrounding area. We respect your privacy and are committed to protecting the personal information you share with us.


This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to our website at www.nalademolition.ca, our social media pages, our advertising (including ads on Facebook and Instagram), and any communication you have with us by phone, email, text, or online form.


We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.


1. Information We Collect

1.1 Information you give us

When you request a free estimate, fill out a contact form, submit a lead form on Facebook or Instagram, call us, text us, or email us, we may collect:


  • First and last name
  • Email address
  • Phone number
  • Project location or address
  • The service you are interested in
  • Details about your project, including any photos or messages you send us

1.2 Information collected automatically

When you visit our website, we and our service providers may automatically collect certain information, including:


  • IP address and approximate location
  • Browser type and device information
  • Pages you visit, how long you stay, and how you arrived at our site
  • Actions you take on the site, such as submitting a form or clicking to call


This information is collected using cookies, pixels, and similar technologies, described in Section 4 below.

1.3 Information from advertising platforms

If you interact with our ads or submit a lead form through Facebook or Instagram, Meta Platforms, Inc. ("Meta") may share the information you submit with us, along with information about which ad you responded to.


2. How We Use Your Information

We use personal information to:


  • Respond to your inquiries and provide quotes and estimates
  • Schedule site visits, assessments, and demolition work
  • Communicate with you about your project
  • Send invoices and manage payments
  • Improve our website, services, and customer experience
  • Measure how well our advertising performs
  • Show relevant ads to people who have visited our website or interacted with us, and to people with similar interests
  • Comply with legal, safety, and regulatory requirements


We only collect the information we need for these purposes.


3. Consent

By submitting your information through our website, a social media lead form, or by contacting us directly, you consent to us collecting, using, and disclosing your personal information as described in this policy.


You may withdraw your consent at any time by contacting us (see Section 12), subject to legal or contractual restrictions. If you withdraw consent, we may not be able to provide some services, such as preparing a quote.


4. Cookies, the Meta Pixel, and Similar Technologies

4.1 What we use

Our website uses cookies and similar technologies to make the site work, understand how visitors use it, and support our advertising. These may include:


  • Essential cookies needed for the website to function
  • Analytics tools, such as Google Analytics, that help us understand site traffic
  • The Meta Pixel and Meta Conversions API, which help us measure the results of our Facebook and Instagram ads and show ads to people who have visited our website

4.2 How the Meta Pixel works

The Meta Pixel is a small piece of code on our website. When you visit our site, it may send Meta information such as your IP address, browser information, the pages you view, and actions you take (such as submitting a form). Meta may match this information to your Facebook or Instagram account. We use the results to measure ad performance and to show our ads to relevant audiences. Meta's use of this information is governed by Meta's Privacy Policy, available at https://www.facebook.com/privacy/policy.

4.3 Your choices

You can control or opt out of this tracking in several ways:



Blocking cookies may affect how some parts of our website work.


5. How We Share Your Information

We do not sell or rent your personal information.


We may share personal information with trusted third parties only as needed to operate our business, including:


  • Website hosting and platform providers
  • Email, phone, and scheduling service providers
  • Advertising and analytics partners, such as Meta and Google
  • Subcontractors, waste and disposal partners, engineers, or inspectors involved in your project
  • Accountants, legal advisors, and insurers
  • Government authorities, where required by law (for example, permitting or safety regulations)


We require our service providers to protect your information and use it only for the services they provide to us.


6. Commercial Electronic Messages

We will only send you promotional emails or text messages if you have given consent or where otherwise permitted under Canada's Anti-Spam Legislation (CASL). Every promotional message will include a way to unsubscribe, and you can also opt out at any time by contacting us.


7. Storage and Transfer of Information

Some of our service providers, including Meta and Google, may store or process information outside of Canada, including in the United States. When information is held in another country, it may be accessible to courts, law enforcement, and government authorities in that country under its laws.


8. How Long We Keep Your Information

We keep personal information only as long as needed for the purposes described in this policy, or as required for legal, tax, insurance, or warranty purposes. When it is no longer needed, we securely delete or destroy it.


9. How We Protect Your Information

We use reasonable physical, administrative, and technical safeguards to protect personal information from loss, theft, and unauthorized access, use, or disclosure. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.


10. Your Rights

You have the right to:


  • Ask what personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent to our use of your information
  • Ask us to delete your information, subject to legal requirements


To make a request, contact us using the details in Section 12. We may ask you to verify your identity before responding. We will respond within 30 days.


11. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.


12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact our Privacy Officer:


Nala Demolition

Attention: Privacy Officer

Hamilton, Ontario, Canada

Email: info@nalademolition.ca

Phone: (844) 723-7120


If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.


13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.